As a business, you’re always looking to improve your product and create a good and meaningful relationship with your customers. The more happy customers you have, the better. How can you do that, and keep them coming back for more? It all comes down to the customer feedback loop. This is the process you’ll use […]

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What was the problem with client onboarding at your Google Ads agency? Our Google Ads agency’s service is growing fast and we are now taking on three major clients a week. Our onboarding process is extensive was getting overwhelming for our team and especially our new clients. We need to ask the client a lot […]

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IT service management (ITSM) is the most widely used model for managing IT resources. Designed to cater to the growing demands of an organization in terms of both everyday and future operations, ITSM involves implementing and maintaining IT services to improve internal work processes and provide better service for customers. If you’re completely new to […]

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Do you remember printed software manuals? It used to be that you’d go into a store, buy a CD with a jewel case, and as you installed it on your computer, you’d thumb through the printed manual included with whatever you were buying. A lot of software hasn’t gotten that much more complex since those […]

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Plenty of people have found themselves with no choice other than to work from home at the moment, and while some people take to it like a duck to water, others will find it harder to adapt to life away from the hustle and bustle of the office. Thankfully there’s a few things you can […]

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A host of problems arise when you fail to meet deadlines – client loss, time wasted, and loss of wages. Often, it’s easy for managers to blame project delays and the problems that come with it on their team but this is usually not the best way to handle the situation. If your employees constantly […]

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Continuous Integration (CI) is one of the most popular development practices that is used to help with automated testing. Developers will want to incorporate automated testing into their development life cycles in an effort to reduce bugs, time between update deployment and improve customer satisfaction. Let’s take a deeper look at CI (continuos integration) and […]

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What is Asana? Asana is a cloud-based task management solution that allows businesses to manage, collaborate, communicate, and organize their tasks and projects. It is specialized for handling multiple projects at one time and it is suitable for companies of any size. How does it work? The complete working of Asana is divided into five […]

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We have been following rules ever since we were born. Some voluntarily – others involuntarily. Why are there so many rules and why do we need them? For some, following rules can be daunting as they represent some kind of restrictions. However in reality, modern civilization would definitely become chaos without rules and regulations. Take […]

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A business decision makers’ ability to combine answers to “what” they should automate with the “when” will differentiate a successful and unsuccessful deployment of automation. In order to answer the question of “what”, think about those day-to-day, repeatable decisions that run the business such as: Location-specific decisions – such as eligibility verification, market sizing. Customer-specific […]

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