Digital Transformation has been taking the world by storm. Two-thirds of the CEOs of Global 2000 companies will have digital ...

Whatever your organization does, there’s a pretty good chance that your business processes aren’t as efficient as they could be ...

In an increasingly globalized economy, businesses that handle money - especially banks - are considered more vulnerable to illicit activities ...

What’s the best way to solve product and process-related problems? According to Ford Motor Company’s Team Orientated Problem Solving program ...

While you could probably sum up what your business does in just a few sentences, you know that it’s much ...

Whatever your business is about, you probably use a lot of different business processes. A process is something a company ...

It’s not a secret that managing change is hard. There are countless unexpected obstacles you might encounter, anything from your ...

Until recent years, BPM software has only been available for enterprise organizations. The tools were hard to set up, clunky ...

The PDCA (Plan-Do-Check-Act), also known as the Deming cycle, is an essential technique for process improvement. It’s a framework that ...

You use your brain differently when you brainstorm, whether independently or with a group of people. You’re imagining new possibilities, ...

More heads are better than one, right? For many teams, group conversation seems to be the prevailing brainstorming technique. Get ...

If you’re getting into process management, the as-is and to-be process states are a must-know. Before you can make any ...

The “to-be business process” is the future state of an as-is process. If, after document and analyzing an as-is process, ...

When carrying out business process improvement, it's essential to start by documenting and analyzing the As-Is business process. This helps ...

A UML diagram is a diagram based on the UML (Unified Modeling Language) with the purpose of visually representing a ...

Every company is built on business processes. They're the repeatable tasks you have to carry out on a regular basis ...

With so many functions to perform, businesses often find themselves working outside their areas of core competency. This is true ...

In the competitive world of business, quality isn’t a luxury – it’s a necessity. Quality failures can ruin a business’ ...

In any line of business, change is inevitable. If we fail to move with the times, if we don’t continuously ...

The Statement of Work (SOW) is an important tool used internally or externally to govern project activities performed by vendors ...

More often than not, things don't really go your way. Your proven processes go awry, the machinery breaks,  leading to ...

If you’re already working with a remote team, you’ve already gained a significant advantage over your competition. Remote employees come ...

Process (or workflow) management and automation is something that can benefit just about any business, considering the countless benefits it ...

The difference between processes and procedure is quite substantial - a process is more surface-level. It's used by management to ...

No matter what your project, getting big things done means taking little steps towards the desired endpoint. And just as ...

Is your company wasting its potential profits? Chances are, you’ll say “No!” but it might be time to take a ...

Total Quality Management is an approach that covers everything your business does, whether it’s for an external client or an ...

Visualization can be a very useful tool for getting a deeper understanding of how your business works. It helps make ...

One of the hardest parts of writing software is documenting it. In order to write good software documentation, you need ...

When you start working with new suppliers, supplier onboarding is an essential first step. The alternative is a stressful, ad-hoc ...

There are dozens of definitions that try to pin down exactly what case management is. Often, they come from the ...

In a way, Cost of Quality (CoQ) is a confusing term. To anyone new to it, it sounds like a ...

When you engage in business, there are many forms of compliance that your company and its employees must uphold. “Compliance” ...

When you go into business, you’re playing to win – and to do that, you need a strategy. Organizational strategy ...

Nowadays, it's as if the world has become one big village. Without much hassle, you can communicate and work with ...

Have you ever had a plan of action that somehow turns into a plan for inaction? Or perhaps you’ve been ...

Potential product defects can be quite harmful to any business. In some cases, a design error could lead to a ...

It’s a scary scenario: your business’ information systems get hacked, and credit or debit card information is stolen. It has ...

A regular project status report is essential for project management. After all, even if you're doing an A+ job, the ...

Project risk management is the act of proactively identifying and mitigating risk. Imagine that your team is working on developing ...

For a project to run smoothly, you have to have a team member assigned to every task and make sure ...

With technology developing at breakneck speed, it's been getting significantly to communicate and work with teams across the other end ...

Business process analysis is an analysis method that helps to increase the efficiency and effectiveness of a process. It assesses ...

A team that works well together will be more productive, successful, and will be much easier to work with. But ...

Every day, your customers interact with your company in some large or small way. This interaction may occur when that ...

Once your new project is approved by management, it's time to get to work. You've got a good idea of ...

Organizing a great project kickoff ensures that the project starts off on the right foot. See, the thing is, a ...

Businesses rarely operate at peak efficiency. To make sure that an organization is doing as well as it potentially can ...

SIPOC diagram is a Six Sigma tool used for documenting business processes. The word SIPOC stands for Suppliers, Inputs, Process, ...

There are a lot of great reasons to undergo an ISO audit – not least of which the ability to ...

Business process standardization is the act of establishing a "best-practice" of how to carry out a process & making sure ...

Six Sigma tools are an essential part of any business process improvement initiative. By identifying flaws and weaknesses in your ...

Retaining top talent is a very high priority for any company, big or small. According to the Center for American ...

A workflow is, essentially, a series of repeatable steps needed to take to achieve some sort of business goal. Without ...

In a business environment, the most successful teams are the ones that have learned to work through problems and make ...

As a sales manager, you are responsible for leading your team to reach their quotas and generate more revenue for ...

Business Process Optimization is the act of taking your old business processes and optimizing them for efficiency. The general idea ...

Business process design (BPD) is the act of creating a new process or workflow from scratch. It's different from business process ...

Choosing the right CRM software can be a pretty rough task. There are more than 100 vendors that offer all ...

In this age of rapidly growing technology, businesses have to grow just as fast as the technology surrounding them. Whether ...