Best To-Do App: Asana vs Wunderlist vs Todoist

In today's day and age, distractions are ever present and prevent us from staying focused - that’s why managing your ...

Value Stream Mapping: Definition, Steps, and Examples

Value stream mapping is a lean management tool that helps visualize the steps needed to take from product creation to ...

Intelligent Automation: Definition and Examples

Independent analysts like Deloitte warn that companies that fail to include intelligent automation in their work processes will be left ...

Step-By-Step Guide to Business Process Mapping

Processes are at the heart of the way every business operates, and the greater understanding of what they are, how ...

Business Process Improvement (BPI) – Definition, Steps & Methodologies

Business processes are rarely as efficient as they could be. Most businesses never stop to re-evaluate their processes - they just ...

What is a Workflow – a Beginners Guide [3+ Real-Life Examples]

For anyone that’s just getting started, workflow management isn’t the easiest field to get into. Before you even know the ...

What is a Business Process [2+ Practical Examples]

A business process is a series of repeatable steps taken by a team or company to achieve some sort of ...

Professional Services Automation: Definition and Use-Cases

Professional services automation is what differentiates the "good" service-company from the "OK." Using professional services automation (PSA) software, your company ...

Guide to Managing Regulatory Change [5+ Actionable Tips!]

You’ve always been proud of the way your company adheres to the letter of the law – and then the ...

Top 7 Tips For New Employee Orientation

You’ve finally found a good candidate for the position. It’s been hard work, it has taken strategic thinking, and now ...

Step-By-Step Guide to the Employee Offboarding Process

You’ve probably heard a lot about employee onboarding, but a smooth exit is just as important as a great start ...

How to Write a Project Proposal That’ll Get You Noticed

When it comes to trying to get yourself noticed and listened to in the world of business, you'll probably end ...

What is a Project Charter: Definition and Examples

A Project Charter is a document that, while describing the purpose of a project and its scope, it legally authorizes ...

The Service Process: Definition and Types

Whether your organization produces goods or offers services, the service process defines the customer experience. It will either lead to ...

The Order to Cash (O2C) Process: Definition and Best-Practices

Getting orders and getting cash both sound like things any business will like, but there’s many a slip between getting ...

Process Architecture: Definition and Examples

Process architecture refers to the hierarchal design of processes and systems that are applied when transforming inputs into outputs. The ...

Project Portfolio Management (PPM): Definition and How To

Project portfolio management (PPM) is essential for any large company or corporation. All the projects a business undertakes involve a ...

The Omni-Channel Experience: Definition and 5 Examples

The internet and the multiple devices and platforms that connect to it has transformed the way we shop. It should ...

What is Process Documentation (And How to Do it)

When it comes to introducing a new process or refining and improving an existing one, there is no better way ...

Everything You Need To Know About PERT in Project Management

Working in project management means knowing all about several important acronym and PERT is another one that you need to ...

What is Operational Risk Management – Definition and Core Concepts

Operational Risk Management is a methodology for organizations looking to put into place real oversight and strategy when it comes ...

How to Pick the Best BPM Solutions [5 Must-Have Features]

Business Process Management (BPM) is a methodology of constant process evaluation, improvement, and automation. So buzzwords aside, what does that ...

BPM vs Workflow: What’s the Difference?

In the world of process management, there are 2 types of software that dominate the market: workflow management and business ...

Picking the Best Online Form Builder: Top 6 Tools

Are you looking for an efficient way to collect information from groups of people, whether it be contact information, survey ...

Best Accounting Software: QuickBooks vs Xero

Almost all companies need to carry out basic tasks such as invoicing, paying wages, dealing with payments, and building accounting ...

Hope is Not a Strategy for Onboarding Customers

I recently had lunch with my friend and colleague Roderick Jefferson. Roderick is a nationally recognized educational and motivational speaker ...

The 6 Stages of the Customer Buying Process & How to Leverage Them

Disregarding the type of business you run, or the industry you're in, you should probably be aware of what the ...

The Complete Guide to the Purchase Order Process

If you've worked in a corporate environment or within the financial or supply industries, you’ll be familiar with purchase orders ...

What is a Change Request and How to Manage It

During a project, a change request can often be met with dread. But the fact is, they are a reality ...

Definition – What are Knowledge Workers?

In every company, there are those employees whose jobs mainly involve acquiring and using information in a creative way.  Peter ...

The Complete Guide to Team Building Activities [30+Ideas!]

Fact #1: Teams that love working together end up accomplishing a lot more. Fact #2: Team building activities are one ...

Complete Guide to Business Process Improvement Tools [10+ Tools!]

Your organization most likely carries out dozens of processes on a daily basis. You probably follow a similar set of ...

How BPM Works and Leads to Business Growth

Business Process Management is more than just another corporate buzzword that gets thrown around as an excuse for training days, ...

Top 5 Reasons Your Business Needs HR Workflow Software

The automation of business processes using workflow software has been one of the most important developments in business process management ...

Latest Business Process Management Trends (Updated)

2017 is an important year for business process management - more and more organizations are recognizing its importance and adopting ...

Top Tips For Creating A Successful Team Charter

One of the core principles of any successful business is teamwork, and when teams aren’t functioning well, there is very ...

Best Task Automation Tool – Zapier vs IFTTT

Task automation tools are at the heart of efficiency nowadays. Zapier vs IFTTT are two of the most popular tools being ...

Best Collaboration Software – Confluence vs Sharepoint

You have a project to complete- or ten. After putting a team together for each project you begin working on ...

Continuous Process Improvement (CPI): Definition and Techniques

Continuous process improvement (CPI) ensures that your business survives and strives in the long-term. By constantly re-evaluating and improving business ...

6+ Continuous Improvement Tools to Help Drive Growth

In today's world, businesses that can innovate and improve thrive. Ones clinging to old practices, however, eventually die out. To ...

7 Basic Quality Tools for Process and Product Improvement

The 7 quality tools were first conceptualized by Kaoru Ishikawa, a professor of engineering at the University of Tokyo. They ...

New Employee Onboarding Process – Complete Guide [Bonus Checklist!]

Employee Onboarding is the first step in a relationship between the company and the new hire. It involves educating the ...

Best Project Management Software – Asana vs Basecamp

Project management software is essentially a must-have for any business today. Asana vs Basecamp are two of the best and ...

Best Spreadsheet Software – Microsoft Excel vs Google Sheets

Keeping track of all of your data and lists can get messy and overwhelming. Whether you have thousands of statistics ...

Best Flowchart Software – Lucidcharts vs Visio

If you're looking for the right flowchart software for your business, be it for engineering, process mapping, or anything in-between, ...

How to Pick the Best Workflow Management System [Tips & Examples]

Choosing the right Workflow Management System can be hard. In 2018, there are a lot of different options on the ...

Workflow vs Process: What’s the Difference?

If you're familiar process management, you probably know that there's a lot of buzzwords being thrown around. To make things ...

Definition – What is a Sales Cycle?

Have you ever wondered how long you should wait before following up with a potential customer? Following up too soon ...

The Essential Guide to Automating Content Publishing Workflow

Without a strong publishing workflow, your editorial processes might be a complete mess. You start receiving drafts for articles you've ...

How to Establish a Performance Improvement Plan

A performance improvement plan can be a bit of a controversial topic. A lot of employers think it's something too ...

How to Effectively Scale Your Startup

Roughly 50 million startups are born each year with the intention of eventually becoming profitable businesses. Many entrepreneurs dream of ...

Product Planning: Definition, Strategies and Examples

Product planning, by definition, is the strategizing process that spans from idea conception to product market launch. Strong product planning ...

How to Choose the Right Six Sigma Consultant

Choosing to implement Six Sigma into your business is not a task for the faint of heart. Implementing Six Sigma ...

Six Sigma Software: Definition, Types and Uses

One of the best ways to optimize your business is through the use of Six Sigma software. Six Sigma is a ...

Business Process Reengineering (BPR): Definition, Steps, Examples

Proper execution of Business Process Reengineering can be a game-changer to any business. If properly handled, business process reengineering can ...

How Employee Orientation Benefits Company Health

Everything is about accelerated growth lately, from startups to new employees racing to the top of the career ladder. Everything ...

Customer Experience: A Step-by-Step Guide

Customer experience, by definition, is the sum of every interaction a business has with their customer: everything from customer acquisition ...

6 Reasons Why Workflow is Important for Your Business

Recently, the term “workflow” has become a bit of a buzzword in the business community. And while most business owners ...

Creating the Perfect Startup Team: 3 Archetypes

Picture yourself in an elementary school classroom. Cue the student quietly practicing his multiplication tables in the corner. Now, cue the ...

How to Automate Incident Alert Management Using Workflows

Incident alert management is the process of creating or managing communications that are to be used during a business or ...

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